Refund and cancellation policy
If there are any duplicate transactions / payments done by the Members, the extra payment can be adjusted in next month bill or on request with valid documents refund may be done in next 15 workings days by the FNCC.
Amount on the member bill is as it shows, however due to any technical issue, typographical error or product information received from our backend services may vary. The "FNCC" will try to be accurate, however if you come across any difference in amounts on the the FNCC's Website pre and post payment, we request you to contact us within 72 (Seventy Two) hours of having made your payment. The "FNCC" shall then refund the difference amount within 10-15 business days of intimation. The mode of refund will be the same as at the time of payment. For Bills paid by Cash / Cheque the refunds will be done by Cheque. If the "FNCC" comes across any such difference in amounts, it has all the rights to rectify the same or cancel the payments.
Cancellation of payments
For Monthly Bills, Once a payment has been made online, Member will not be able to cancel it. For Refund and other issues, Members have to contact the "FNCC" and settlements will be made based on By-laws published by the "FNCC".
All Refund and Cancellation settlements will be made by the "FNCC" based on the By-laws of the FNCC.
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